Shipping & Returns
SHIPPING. We ship in-stock items within 3 business days of purchase. If an item has a lead time, it will be stated in the product description. We ship using UPS and USPS and provide tracking information.
OUR COMMITMENT. Fortunate1-designed fabrics are all hand-dyed and hand-loomed. Slight imperfections and variations in the fabric are a mark of the artisan who created your item. But if, for any reason, you are not 100% happy with your order, we will do everything we can to make it right.
All of our products have a 30-day return policy. We will gladly accept the return of any new, undamaged items within 30 days of delivery.
SETTING UP A RETURN. Email us at email@example.com to initiate the return process.
REFUNDS. Refunds are issued in the original form of payment for all purchases.