Shipping & Returns

 

SHIPPING.  We ship in-stock items within 3 business days of purchase. If an item has a lead time, it will be stated in the product description. We ship using UPS and USPS and provide tracking information.

OUR COMMITMENT.  Fortunate1-designed fabrics are all hand-dyed and hand-loomed.  Slight imperfections and variations in the fabric are a mark of the artisan who created your item.  But if, for any reason, you are not 100% happy with your order, we will do everything we can to make it right.

All of our products have a 30-day return policy. We will gladly accept the return of any new, undamaged items within 30 days of delivery.

SETTING UP A RETURN. Email us at orders@fortunate1.com to initiate the return process.

REFUNDS. Refunds are issued in the original form of payment for all purchases.

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